Need Help?
If you have any questions beyond what’s covered in our FAQs, we’re here for you! Reach out through our Contact Us page or send us an email, and we’ll respond quickly to ensure a seamless experience. We’re committed to helping with anything you need!
We accept various payment methods, including credit/debit cards and cash on delivery.
Delivery typically takes 1 to 3 business days. Once your order is on its way, you’ll receive tracking details to stay updated on its progress. We aim to deliver your items as quickly as possible for a smooth shopping experience.
Yes, we have a 30-day return policy. Items must be unused and in their original packaging.
Yes, we provide international shipping options for customers outside of our primary delivery areas.
Once your order has shipped, you will receive a tracking number via email to monitor your package's progress.
If you receive a damaged product, please contact our customer service within 48 hours for a replacement or refund.
To cancel an order, please contact us within the same day you placed it. We’ll process the cancellation if the order hasn’t shipped.
At Safira Arabia, we ensure the quality of our products through rigorous checks. However, we do not provide warranties or guarantees. Please contact us if you encounter issues, and we'll be happy to assist you.
If you need to make changes to your order (such as address or item adjustments), reach out to us within the same day. We'll try to accommodate the modifications before the order is processed.
You can reach our customer support team through the Contact Us page, by email at support@safiraarabia.com